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Ashwathi Manohar

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intranet as a service

An Introduction to Microsoft Teams

Microsoft Teams is a collaboration tool with features like Chat, Groups, Meetings, Calls and Files to help people be more productive wherever they are. The so called “App Hub” integrates with the company's Office 365 subscription office productivity suite, including Microsoft Office and Skype, and features extensions that can integrate with non-Microsoft products. Microsoft launched Teams at an event in New York on 14 March 2017 throughout the globe. 

In September 2017, Microsoft announced that they will be replacing Skype for Business Online with Teams. As an attempt to do so, Microsoft has been pushing several of the Skype for Business Online Features into Teams ever since the announcement. 

The following are the core capabilities included in Teams: 

CHAT – Luxuriate in public and private conversations with your fellow employees. The deep amalgamation of Skype video into the application brings the popular social features, such as adding emojis and custom memes to your discussions. 

Hub – It is called as an App Hub for the reason it shares workspace for the various applications in Microsoft Office including PowerPoint, Word, Excel, Planner, OneNote, SharePoint, Delve, and Power BI. This feature gives you and your teams the option to work natively without having to having to toggle between various applications as you try to get projects completed. 

Things you should know about Teams before we delve into its predominant features: 

1. Being a conjunction of more than 150 applications it is a Platform for Today’s Teams. 

Teams provides you with an open, digital environment that makes work integrated, visible, and accessible across the board. At the kernel of this and every other service delivered through Office 365 are the 3 famous G’s: 

Governance – Features like E-Discovery are added to ensure the applications are secure and meet various compliance requirements. 

Graphs – Everything you do inside the Office 365 Suite is captured as a signal for content discovery across applications. 

Groups – You can create groups made up of internal or external users, and then collaborate with the same group and access products in the Office 365 Suite. 

With all the 3 G’s, Teams makes integrating solutions easier for you.  

2. Enhanced Meeting Experience with Scheduling Capabilities. 

Virtual meetings have become the most paramount criteria for any business today. Teams has come up with a huge number of features which gives these cost-effective meetings get a whole new dimension. 

3. Store house of nearly 24 bots with a variety of functionalities are available to help increase productivity 

T-Bots are designed to help users to find answers about Teams without having to type in queries in any Search Engine. These Bots answer even the most basic questions to the frequently asked questions incautiously to give the much-needed clarity and knowledge.

4. Can be tailored to meet all the unique business and cultural needs of your organization

Teams by providing the permission for extensibility and open APIs, can be integrated with any third-party service. Teams will also alert users with notifications from any of the integrated services. 

5. Provided with cutting-edge security and compliance capabilities 

Security is another area in which Microsoft Teams stands apart from its competitors and ensures your peace of mind. Teams and all other Office 365 services meet compliance standards including ISO 27001, HIPPA. SOC 2 and the EU Model Clauses. 

These features are not even half of what you get out of Teams. Keeping all of this in mind, remember you are not signing up for mediocre solution – you will be accessing a platform with robust features. 

The main intention behind this blog series is for users to learn and explore more about Microsoft Teams. We will be giving a brief about the various features of MS Teams and you will also learn some handy hacks. Stay tuned for more blogs on Teams coming your way from us.! 

Ashwathi Manohar

Written by Ashwathi Manohar

Ashwathi, a former Python developer is the new kid around the block in the Business Analysis vertical. Besides her primary role, she writes blogs on Microsoft Teams, educating the young and the old alike about the product which is slowly gaining prominence in digital workplaces.